Privacy policy

Privacy Policy – THE NEXALUXE

Last Updated: October 24, 2026

At THE NEXALUXE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our store.

1. Information We Collect

When you visit or shop at THE NEXALUXE, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order details, payment status, and transaction-related information.

  • Device Information: Your IP address, browser type, device details, and information about how you interact with our website.

  • Cookies and Tracking Data: Information collected through cookies and similar technologies to improve your shopping experience.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders.

  • Confirm purchases and provide order updates.

  • Respond to customer service requests.

  • Process payments, refunds, and returns.

  • Improve our website, products, and services.

  • Prevent fraud and protect our store.

  • Send promotional messages and offers where permitted by law and your preferences.

  • Comply with applicable legal requirements.

3. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Shopify: To host and operate our online store.

  • Payment Providers: To process payments securely.

  • Shipping and Courier Companies: To deliver your orders.

  • Analytics and Marketing Services: To understand website activity and improve our services.

  • Legal Authorities: When disclosure is required by law or necessary to protect our legal rights.

We do not sell your personal information to third parties for money.

4. Payment Information

Payments are processed through the payment methods available at checkout. Your payment information may be handled direct